1. Data Protection at a Glance
General Information
The protection of your personal data is important to us. We treat your personal data confidentially and process it in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR), and this Privacy Policy. This Privacy Policy explains which personal data we collect when you visit our website, contact us or make a booking, how we use this data and what rights you have.
2. Controller
The controller responsible for data processing on this website is:
Hotel-Pension “Am Böhmepark”Proprietor: Carola Schönfeld
Bornemannstraße 329614 SoltauGermany
Telephone: +49 (0) 5191 9802-0Email: info@hotel-am-boehmepark.de
3. Hosting and Server Log Files
Our website is hosted on a server operated by a hosting provider. Whenever you access our website, information is automatically collected and stored in so-called server log files. This information may include:
- IP address of the requesting device- date and time of access- pages and files accessed- browser type and version- operating system used- referring website (referrer URL)
The processing of this data is carried out to ensure the secure and stable operation of our website, as well as for error analysis and technical administration. The legal basis for this processing is Article 6(1)(f) GDPR. Our legitimate interest lies in providing a secure and reliable website. This data is not merged with other data sources. Server log files are deleted when they are no longer required for these purposes, unless statutory retention obligations apply.
4. Contact by Email or Contact Form
If you contact us by email or via our contact form, the information you provide, including your contact details, will be processed in order to handle and respond to your request. The data processed may include:
- name- contact details- content of your message- additional information voluntarily provided by you
The processing is carried out for handling your enquiry and, where applicable, for taking pre-contractual measures.
Legal basis:
- Article 6(1)(b) GDPR, where your enquiry relates to a possible booking or contractual relationship- Article 6(1)(f) GDPR for general enquiries
Your data will be deleted once your enquiry has been finally processed and no legal retention obligations apply.
5. Booking via Our Booking System
For reservations, we use an external booking system. During the booking process, personal data required for the reservation and fulfilment of your stay is processed. This may include:
- name- address- contact details- arrival and departure dates- booking information- payment-related information where applicable
The processing is necessary for the performance of the accommodation contract. The legal basis is Article 6(1)(b) GDPR. The provider of the booking system processes data on our behalf as a processor pursuant to Article 28 GDPR.
6. Cookies
Our website uses cookies. Cookies are small text files stored on your device that enable certain functions of the website.
We distinguish between:
Technically Necessary Cookies
These cookies are required for the operation of our website. The legal basis is Article 6(1)(f) GDPR.
Statistics and Marketing Cookies
Non-essential cookies are only activated if you provide your explicit consent via our cookie banner. The legal basis is:
- Article 6(1)(a) GDPR- Section 25(1) TDDDG
You may withdraw your consent at any time via the cookie settings.
7. Google Maps
This website uses Google Maps to display our location.
Provider:
Google Ireland LimitedGordon HouseBarrow StreetDublin 4Ireland
Google Maps is only loaded after you have given your consent via our cookie banner. When activated, data may be transmitted to Google. Processing of personal data outside the European Union, particularly in the United States, cannot be excluded.
The legal basis is:
Further information can be found in Google's Privacy Policy:
https://policies.google.com/privacy
8. External Content and Services
Where external content or services are integrated into our website, this is done in compliance with applicable data protection regulations. Data is only transferred to external providers where required after obtaining your consent.
9. Guestbook and Reviews
If you use our guestbook, the information you enter may be published. This may include:
- name- rating- review text- star rating
Please only provide information that you wish to be published. Publication serves the purpose of informing other guests and presenting experiences with our hotel. We do not automatically verify whether the person submitting a review was actually a guest of our hotel.
10. Your Rights under the GDPR
You have the following rights regarding your personal data:
- Right of access (Article 15 GDPR)- Right to rectification (Article 16 GDPR)- Right to erasure (Article 17 GDPR)- Right to restriction of processing (Article 18 GDPR)- Right to data portability (Article 20 GDPR)- Right to object (Article 21 GDPR)
Where processing is based on consent, you may withdraw your consent at any time with effect for the future.
11. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority.
For example:
The State Commissioner for Data Protection of Lower Saxony
Prinzenstraße 530159 HannoverGermany
Website:https://www.lfd.niedersachsen.de
12. SSL/TLS Encryption
For security reasons, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the “https://” prefix in your browser’s address bar and the lock symbol.
13. Updates to this Privacy Policy
We reserve the right to update this Privacy Policy if changes to our website, the services used or legal requirements make this necessary.
Last updated: 09/2026
Hotel-Pension “Am Böhmepark”Proprietor: Carola SchönfeldBornemannstraße 329614 SoltauGermany
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