Hotel-Pension “Am Böhmepark”Proprietor: Carola Schönfeld
Bornemannstraße 329614 SoltauGermany
Telephone: +49 (0) 5191 9802-0Fax: +49 (0) 5191 9802-11
Email: info@hotel-am-boehmepark.de oder Kontaktformular
VAT Identification Number pursuant to Section 27a German VAT Act: DE 295696270
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Hotel-Pension “Am Böhmepark”
Last updated: 09/2026
Proprietor:Carola Schönfeld
hereinafter referred to as the “Hotel”.
1. Scope of Application
These General Terms and Conditions apply to contracts concerning the rental of hotel rooms for accommodation purposes and all related services and supplies provided by the Hotel. Deviating agreements shall only apply if individually agreed between the Hotel and the guest. Individual agreements shall take precedence over these General Terms and Conditions.
2. Conclusion of the Contract
The accommodation contract is concluded when the guest makes a binding room reservation and the Hotel accepts the reservation. Acceptance may take place personally, by telephone, in writing, by email or via a booking system used by the Hotel. A separate written booking confirmation is not required unless expressly agreed otherwise. If a booking is made by a third party on behalf of the guest, the third party shall only be liable alongside the guest if they have expressly assumed such an obligation towards the Hotel. The subletting or transfer of booked rooms and any use for purposes other than accommodation require prior approval by the Hotel.
3. Services, Prices and Payment
The Hotel shall provide the booked rooms according to the agreed scope of services. The guest is obliged to pay the agreed prices as well as any additional services used. All prices include statutory VAT unless expressly stated otherwise. Changes to the number of rooms, duration of stay or scope of services after conclusion of the contract may result in an adjustment of the agreed price. Hotel invoices are payable no later than upon departure unless otherwise agreed. The Hotel may request an appropriate advance payment or security deposit. Pets are only permitted if expressly agreed with the Hotel in advance. Smoking is prohibited in hotel rooms. In case of violations, the Hotel may charge the guest for additional cleaning, renovation and demonstrable loss-of-use costs actually incurred.
4. Cancellation, Withdrawal and No-Show
For individual bookings, the following cancellation conditions apply:
- up to 8 days before the agreed arrival date, 6:00 p.m. local time: free cancellation
- later cancellation: 90 % of the agreed accommodation price
- no-show without prior cancellation: 90 % of the agreed accommodation price
Different cancellation conditions may apply to group bookings if individually agreed. The guest remains entitled to prove that no loss was incurred or that the actual loss was significantly lower. Cancellation notices may be sent in particular by email to: info@hotel-am-boehmepark.de
5. Withdrawal by the Hotel
The Hotel may withdraw from the contract in accordance with statutory provisions, in particular if:
- force majeure or other circumstances beyond the Hotel’s responsibility make performance impossible,
- rooms were booked using incorrect or misleading information,
- the safe or proper operation of the Hotel would be significantly impaired,
- the purpose of the stay is unlawful,
- unauthorised subletting or transfer has occurred,
- agreed payments are not made despite a reasonable payment deadline.
The Hotel will inform the guest without undue delay.
6. Arrival and Departure
Booked rooms are generally available from 3:00 p.m. on the agreed arrival date. Earlier availability is only possible by prior agreement. Unless a later arrival has been agreed, the room must be occupied by no later than 7:00 p.m. If the guest does not inform the Hotel of a later arrival, the Hotel may reallocate the room after 7:00 p.m. where legally permissible. On the agreed departure date, the room must be vacated by 11:00 a.m. In case of late departure, the Hotel may charge:
- up to 50 % of the accommodation price for use until 3:00 p.m.,- up to 100 % for use beyond 3:00 p.m.,
provided that the Hotel actually suffers a corresponding financial disadvantage. The guest remains entitled to prove that no loss or a significantly lower loss occurred.
7. Liability
The Hotel shall be liable in accordance with statutory provisions. In cases of ordinary negligence, the Hotel shall only be liable for damages resulting from injury to life, body or health or from breaches of essential contractual obligations. In case of slightly negligent breaches of essential contractual obligations, liability is limited to foreseeable damages typical for the contract. The statutory provisions regarding an innkeeper’s liability for guests’ property brought onto the premises apply. Parking spaces provided by the Hotel do not constitute a custody agreement unless expressly agreed. The Hotel is not obliged to monitor or guard vehicles. Lost property will be handled according to statutory provisions.
8. Final Provisions
The law of the Federal Republic of Germany shall apply insofar as legally permissible. Mandatory consumer protection regulations remain unaffected. Individual agreements between the Hotel and the guest take precedence over these General Terms and Conditions. Should individual provisions become invalid, the validity of the remaining provisions shall remain unaffected.
Telephone: +49 (0) 5191 9802-0Email: info@hotel-am-boehmepark.de
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